Jaron was thank God the I’m compelled to share my experience with The Ritz Recovery because what they advertise is dangerously misleading, and my health was put at risk.
While they promote a clean, luxurious environment, I witnessed and experienced contamination issues that could easily make residents sick. Common areas and rooms were not properly sanitized, and protocols around hygiene felt lax at best. This disregard for cleanliness in a recovery setting is not just negligent — it’s hazardous.
I personally faced conditions that compromised my wellbeing, and staff appeared indifferent to these serious health risks. Instead of addressing concerns, the facility seemed more focused on image and profit than on maintaining a safe, sterile space for healing.
This is a place where you could easily catch infections or other illnesses due to their poor hygiene standards. For anyone prioritizing their health and recovery, I strongly advise looking elsewhere.
The Ritz Recovery’s marketing may paint a picture of luxury and safety, but the reality is a concerning risk to your physical health.
What a great place for a reset. When I needed a healthy happy place to restart the new year away from daily wine this place did it for me. Two beautiful homes with private chefs. Amazing sweet staff like Jasmine, JP, Tatiana, Mike and Heather. Group and individual session by day. Meetings and outings by night and weekends. I loved that I could have my phone and computer after the first week. Ani the therapist here is amazing! Thank you Hike and Seina for creating this healing space to recover from stress.
Ritz Recovery is honestly one of the best things that’s ever happened to me. When I first came in, I didn’t know what to expect, but the staff made me feel right at home. Everyone there treats you like family and they genuinely care about your sobriety and make you feel comfortable from day one.
They helped me get through some of the hardest times in my life and really guided me on my journey to getting sober. I learned a lot about myself and what it takes to stay clean. The support and love I felt at Ritz is something I’ll never forget.
If you’re serious about getting sober and want to be around good people who truly want to help, I definitely recommend Ritz Recovery.
I cannot express enough gratitude for my experience at Ritz Recovery. From the moment I arrived, I was met with genuine care and compassion from every member of the staff—my caseworker, techs, support staff, and even the cooks. Even before I arrived, Sina was patient and reassuring, answering all my questions, calming my nerves, and ensuring my travel and transition into the program were smooth and accommodating. It was clear from the start that everyone here is dedicated to creating a safe, welcoming, and healing environment.
My case manager, Kayla, provided me with the tools I needed to understand and overcome my struggles. She connected with me in a way that made me feel truly seen and understood—not just as a patient but as a person. The techs (Heather, JP, Jasmine, Jenny, Mike, Michael, Brian, Shawn, Gabby, Bear, Theo, London) were always attentive and supportive, making sure I felt secure and cared for. Nurse Nicole was a constant source of reassurance, always available whenever I needed her.
I even had the opportunity to meet the owner, Hike, and his dedication to the cause was evident. Every part of this program—from the compassionate staff to the thoughtfully prepared meals—contributed to my sense of comfort and healing. The structure of the program, combined with the personalized support I received, laid a solid foundation for my recovery journey.
Thanks to my time at Ritz Recovery, I’m healthier, more hopeful, and equipped with the skills I need to continue moving forward. I genuinely cannot recommend this place enough to anyone seeking a safe, supportive, and truly life-changing experience.
Ritz Recovery is a challenging place, and that is just what I needed. I felt tested (in just the right ways) in every part of my recovery. Hike, Trish, Mike, and Sina were always sooo patient with me, even though it took me weeks to actually make it to treatment. Sina had to have thought I was the worst and craziest client ever! Trish is one of the most understanding and caring people on Earth, but, as she should be, she is uncompromising and determined. And, don’t think you will get away with never seeing the people you spoke with over the phone again, they are standing behind their beliefs in good treatment right there at the houses. So, be nice, you will see them again. They continued to support me through treatment and after. The calls and text from everyone at Ritz to check on me after graduation have been very assuring.
Lyndsey greeted me at the airport with a large smile and tender heart. Nothing fazes her, and she is sure to find the right solution for any stumbling blocks that come up. Oh, did I have some obstacles for her! Rae and Shant got to see my “addiction attitude” right from admit, and they succeeded in getting through to my true self. Shant was not only a leader, he was always someone trusted and could talk to. At night, Tyler brought the same gentle perspective with his tremendous composure. No matter how many times I woke with crazy demands, he was a gracious site to see.
The staff at Ritz are the best support team one could have! Beau, with his witfully antics that made me laugh, but also made me think. Becca always making sure everything was running as smoothly as possible with a firm character and gentle heart. Noah with his laid-back approach to helping you, without you knowing. Theo is intelligent, he brought his treatment knowledge to the forefront of my treatment. Heather's enthusiastic attitude toward her job truly shows how much she cares. Tiffany always brought good feelings to my soul with her energetic take on life. Rafael gets it done when it needs to get done. He doesn’t mess with your addition frame of mind but keeps you straight, until you sprout wings with clean wits. Elle and Jonathan are new, but I have no worries that they are being trained by the right people. Speaking with them always soothed my days. Nicole works around the clock to make sure your medical needs are met. Ani really makes you think and helps you dig deep into the factors that kept bringing me into treatment.
Expect to gain a few…No, a lot of weight while at Ritz. Steve and Joanna are the best chefs of any facility I have been to. Joanna brings her heritage and love to meals. Steve worked diligently to make sure what he put on my plate was not only delicious, but no less what he would gladly serve himself. You could see the pride in his eyes every time he made someone smile by way of their taste buds. Gotta put a shout out to Gabi, she made sure to give me a smile every time she spoke. She is a bright spirit in the house.
Brianna worked relentlessly to make sure I had everything I needed while at Ritz. She took care of appointments, discharge plans, and any other up-surd need I had. Some people need help with court and money aspects in their lives. She always fought tooth and nail to make sure they got everything they needed. I wish I could see the way she makes the person on the other side of a phone melt in their chairs giving into her demands. Brianna never disappoints.
I did a lot of research before choosing Ritz. This was time well spent. While there were hiccups while there, both theirs and mine, everything was quickly resolved with ensuing rewards for all of us. If for some reason I needed to return to treatment, I would definitely go directly back to Ritz. Although, with the great treatment, I have no reason to return. I notably miss everyone and everything there. Take my word for it, if you or a family member needs treatment, this is the trustworthy and competent place to be.